Service & Support


The first phase of any Bath House installation is the design phase. During this phase you will work very closely with your assigned project manager and our team of designers. They will suggest a number of ideas and inspiration for your new room, whether you’re after a new Bathroom or Kitchen.

During the design phase we will consider a number of factors. The main considerations are your requirements as we understand the argument of form vs function. We will also work to your budget and space confines, ensuring that our designers create the most spectacular rooms to suit your budget.

As well as creating your initial design, our designers are always happy to discuss any queries you have or items you want to include in your new room. Their expert advice will be given as to what accessories are best suited to your desires. They’re also happy to discuss the latest bathroom and kitchen technologies and how they can be implemented into your new room.


Once you’re happy with the design of your new room, your project manager will confirm and order everything. They’ll also book your installation with our expert team of highly trained and skilled fitters at a time that suits you.

Our installations team have a wide skill set, ensuring that we can take care of all aspects of the installation. The Bath House employ plumbers, plasterers, electricians, joiners and tilers. Giving you the peace of mind that your new room will be of the highest possible quality.

Your project manager will work closely with you and our installation team throughout the project. This ensures that there are no hiccups along the way and everyone is delighted with the finished result.

Not only do you get the benefits of our exceptional installation team, you also get the peace of mind of our 12 month installation warranty. This is a no quibble policy, ensuring that any installation problems are resolved, free of charge during the first 12 months.


At The Bath House, we understand that some of you love to get your hands dirty and enjoy DIY. You may also have your own fitter that has worked on your house before and you would like them to fit the project. Don’t worry we cater for all requirements and offer a “supply only” service. This service still gets the exact same level of after care and back up advice that is enjoyed by all of our customers.

Alternatively if you’re a fitter of bathrooms and kitchens but are looking for a high quality supplier we will be happy to discuss your needs with you.